If for any reason you wish to return or exchange a product, please ensure it is returned to us in an unopened condition within 10 days of receipt. You can return the product and get a full refund or get a store credit or exchange the product for another one, be it similar or not.
Before refunding an item, please send us a mail for a refund mandate number and complete refund instructions.
Any product you return must be in the same condition you received it and in the original packaging with receipt intact.
Customers are responsible for paying shipping and packaging costs related to the returned product or order, and must send back items using a courier company that provides tracking number showing proof of delivery to our office.
Products returned to us in sealed and good condition will be processed for refund, less shipping cost, less a restocking fee of N4650 ($10) and less a handling fee of N4650 ($10) per product/item.
Products that are opened, damaged or have had their tamper proof seals removed or broken, sent back without a mandate number are non-returnable and non-refundable.